Contacting the CAA
Use of this website and its email addresses are subject to our Conditions of Use including the contact guidelines found on this page.
General Guidelines | Recommended Sources of Information | Website Issues
General Contact Guidelines
“Writers Helping Writers” is more than a motto, but the CAA is primarily run by volunteers so our resources are limited.
Help Us Assist You
Our goal is to serve to the best of our ability.
These guidelines are intended to help serve you better by directing you to either the resources you're looking for or to the person most-likely to have the answers to your questions.
Try Our Recommended Resources
Before contacting us, we'd recommend checking the extensive resources on this site. If you find what you're looking for there, you will have immediate access to the information you're looking for.
Directing Your Requests
Suggestions Listed by Category
We suggest that you look for the general category your question or concern fall into to determine the best resource for that information.
Routine Administrative Questions
National Office
Our National Office would be pleased to answer questions about administrative issues like:
Our management team is headed by our National President, but day-to-day affairs are managed by our Executive Director and the staff at our National Office.
Various volunteers are responsible for managing most aspects of the CAA. Our members may obtain contact information in the CAA Members Area (user name and password needed).
Website issues should be addressed directly to the Webmaster (see the Website Issues section).
Advertising
This Website does not support advertising in order to enhance the experience on this site for our members and visitors, but we do offer limited advertising opportunities in our publications.
To enquire about advertising, please contact Courtney at .
CAA Branches & Local Issues
CAA branches are best able to handle questions about local CAA activities and administration issues. National Office may be able to assist you if a branch cannot answer your questions.
Recommended Sources of Information
Much of the information about the CAA and our events is posted on this website or available through the links on this site.
The Canadian Writer's Guide
The Canadian Writer's Guide is our handbook on writing and provides many of the answers beginning writers ask. We provide a discount to our members (user name and password needed).
Finding Answers on this Site
The following are just some of the specific information resources available to help you:
- Our Writing Links are sorted into categories to assist you in finding information about specific writing topics.
- The CAA Literary Awards pages list current and previous award winners. The information about current winners is more extensive.
- If you are seeking to hire a writer, our CAA Members' Sites page lists members that may be able to help and links to their personal websites where you can learn more about the services they provide.
- Contests are listed on the CAA Contests page and on our Markets & Contests page. Be sure to check entry eligibility, deadlines and fees.
- The Publishers page includes guidelines to help you choose a suitable publisher.
- You can Search the CAA Site for what you're looking for or conduct a general Web Search for relevant information. There is also information to help you conduct effective searches
Our Writing Links Index provides a guide to the 24 pages of categorized links. The Writing Links Overview will assist you in getting the most out of this tremendous resource.
CAA Branch Resources
Local CAA branches offer workshops and other events designed to improve your writing skills and offer you the opportunity to network with beginning and established writers.
You may contact most of the CAA branches directly by email if you are interested in CAA events near you. Many of our branches have websites with detailed information about their activities.
Members Have Additional Resources
In addition to these resources, our members can place a request on our members-only mailing list. Details are in the our CAA Members Area (authorization required).
CAA Executive (authorization required) email addresses and are available to address our members' concerns directly.
Consider CAA Membership
Consider joining the Canadian Authors Association. CAA Associate membership does not require publication credits and will be an excellent investment in your writing career.
Website Issues
The site is maintained independently and at a considerable distance from the CAA National Office. Please contact the Webmaster regarding all technical issues.
Please send all correspondence regarding this website to the .
- Please read the information about how to report broken Web addresses.
- There is also information about submitting new link suggestions, including what sort of links we include or reject.
Submitting an Error Report to the Webmaster
Reporting Errors on this Site
If you are unable to view the links from this site or if graphics are not visible, please with the specific details.
Please include sufficient detail for us to find and repair the link or image you are referring to. This site contains a very large number of pages and most pages have many links.
- Indicate the exact page where the link you are referring to is located on this site.
- Longer pages are broken into sections. You can help us to locate broken links or errors more quickly by indicating the exact section of the page where the link is found (the specific paragraph helps too).
- Each page's address is listed at the bottom of the page.
Missing Images on this Site
When reporting missing images:
- If images don't load, please indicate the alternative text which is displayed to assist us in locating the problem.
- If the image is overlaying text, please indicate what operating system and browser you are using to assist us in resolving the problem you're having.
- Please read about Viewing This Site to see if this resolves the issue for you.
Reporting Broken Links External to this Site
The Internet is very fluid with information appearing and disappearing without notice. We do not control information on links external to this site.
When reporting broken links:
- Be sure that the site is not merely busy or temporarily down.
- Please be specific and include sufficient detail for us to find and repair the link.
- If the linked site has moved, please indicate the new address.
- If images don't load, please indicate the alternative text which is displayed to assist us in locating the problem.
- If the commentary associated with links is inappropriate, please indicate why you feel the description should be changed and suggest alternative text.
- We cannot fix content on a site unless it is specifically located in the www.canauthors.org domain.
Accessibility Issues
If you are unable to view these pages with your browser, or have difficulty with the graphics or links, please read about Viewing This Site for hints on how to optimize your experience on this site and resolve issues.
Submitting a Link Suggestion to the Webmaster
Pertinent Websites that may be of interest to our members, especially Canadian writing sites, can be submitted to the . Please read further so you understand exactly what we're looking for. If your site is not directly related to writing, we're probably not interested in linking to you.
Submission Formatting
When submitting a link suggestion to the Webmaster, please
- Include the suggested site address(es) in the body of the message. Indicate why you think the site is relevant for our members and visitors.
- Use plain text in your message.
- Please do not attach the page — we will need to visit the site directly to determine suitability. Attachments are usually discarded unread.
- Images hosted in remote servers will not be downloaded.
We May Not Respond
We regret that we don't answer all link suggestions — the volume of email is simply too great.
Link Suggestions We Look At
Our site focuses on the needs of Canadian writers, especially the needs of our members. Your link suggestion has a much higher probability of being looked at and included on our site if the site meets our target audience.
- We look for sites with compelling content instructive in the craft of writing and the business of writing.
- We value sites with current and accurate paid writing markets or contests.
- Site content should be static. This site rarely links to transient content.
Link Suggestions We Discard
If you are recommending linking to a site that contains one or more of these elements, it is highly unlikely that we will link to it:
- Sites containing merely personal writing, opinion or off-topic information will not be included.
- Sites related to assessing educational institutions unless they are specifically geared to writing and of general interest to Canadian writers.
- Link farms — pages willing to include anybody, in order to attempt to raise their visibility — will not be included. We link to sites if the content has value. Reciprocal links are only required of our members for inclusion on the CAA Members' Sites page.
- We seldom link to sites built with frames unless the entire site is relevant. Why linking to frames-based sites is difficult.
More Information
More detailed information is available on the Writing Links Overview page about what sort of content we are looking for.
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Updated February 18, 2013
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